Frequently Asked Questions
Everything you need to know about your fasanime order
How long does shipping take?
Standard domestic shipping takes 3-7 business days, while international orders typically arrive within 10-21 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a refund or exchange.
How do I choose the right size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our specifications for the most accurate fit.
Are your products officially licensed?
At fasanime, we pride ourselves on quality and authenticity. We work directly with licensed distributors and original artists to ensure our apparel meets high industry standards.
Can I track my order?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.